This Privacy Policy explains how Bloom Atelier processes personal data in connection with its website, consultations, quotations, orders, and event-related floral services.
We use personal data to respond to inquiries, arrange consultations, prepare quotations, confirm deposits and dates, coordinate design details, manage delivery and on-site setup, process payments, maintain records, improve website performance, and meet legal or accounting obligations. We may also use data to communicate about changes to a booking, service updates, or matters necessary to complete a requested project.
We may share personal data with service providers that support website hosting, communication handling, payment processing, bookkeeping, delivery coordination, or other operational tasks. Where external parties assist with event logistics or technical services, they are expected to use the data only for the assigned purpose and under appropriate confidentiality safeguards.
We may disclose personal data when required to comply with applicable law, a lawful request from a public authority, or a binding legal process. We may also share information where necessary to establish, exercise, or defend legal claims.
Subject to legal limits, you may request access to your personal data, correction of inaccurate information, deletion where appropriate, restriction of certain processing, or objection to processing based on legitimate interests. Where processing is based on consent, you may withdraw that consent for future processing.
Requests should describe the data or processing concern clearly so we can assess and respond appropriately. If a request cannot be fully granted, we will explain the reason where permitted by law.
Personal data is retained for the period necessary to manage inquiries, provide services, complete transactions, maintain business records, and meet legal or accounting obligations. When data is no longer needed, it is deleted, anonymized, or otherwise handled in a secure manner consistent with our retention practices.
This policy may be updated from time to time to reflect changes in our services, website functions, data handling practices, or legal requirements. The current version applies from the date it is published on the website, and significant changes may be highlighted in a suitable manner.
Use the contact details below for questions about this policy or our handling of personal data.
We may process contact details, event and order information, communication content, payment-related records, delivery and setup details, and technical data such as device or browser information. Where relevant, we also process preferences shared during design consultations, quotation requests, and service coordination for wedding bouquets and event decoration.
We receive personal data when you submit an inquiry, request a consultation, ask for a quote, place or confirm an order, or communicate with us about an event. We also collect limited technical information through the website and may receive operational data from payment, delivery, or service providers involved in fulfilling a request.
The website may use essential cookies to support core functions, preference cookies to remember settings, and analytics cookies to understand general site use. Cookies may be session-based or persistent, depending on their purpose and lifespan.
You can usually block, delete, or restrict cookies through your browser settings and, where available, device controls. If cookies are disabled, parts of the website may not function as intended, including form handling or preference storage.
